Terms & Conditions

These Terms and Conditions govern the relationship between N.D Cleaning Services (OPC) PVT LTD, operating under its brand name and logo of “Speedy Wash India”, which specializes in laundry and dry-cleaning services and any individuals availing the Services of Speedy Wash India for the processing of any clothes, garments, accessories, apparel, footwear and upholstery, to ensure clarity and mutual understanding between Speedy wash India and its Customers, promoting a smooth and transparent service experience. These Terms and Conditions are to be read with and in addition to any other terms and conditions communicated to the Customers, including but not limited to the terms and conditions as available on the bill/challan and membership forms.

This agreement is strictly between Company and the Customer and does not in any way constitute or imply any relationship with any other parties. As a condition to using any of Company's services, and for the mutual benefit of both Company and the Customer, the undersigned ("Customer") agrees to the following terms and conditions:

• Ensure to take original bill or copy after due delivery of articles to be processed. Original bill or copy needs to be presented at the time of delivery of processed articles.
• if the original bill is lost or could not be produced at the time of delivery, the delivery of the processed article shall be made to the owner only after verifying his/her credential.
• All garments/linen/fabrics are handled with greatest care but owing to the conditions of the articles or non-apparent/non-visible defects in its material there is a POSSIBILITY OF DISCOLOURING OR SHRINKAGE. Such garments are accepted for cleaning at OWNER'S RISK and company will not accept any responsibility for it.
• Company is not responsible for any article which is left beyond 30 days. After this period, if any discount was given on this order at the time of pickup shall be removed and a storage fees shall be charged @12% per month on the total invoice amount. Article not claimed within three months shall be handled appropriately by Company and be sold to recover the billed charges.
• Company reserves the right to refuse cleaning any garment.
• Removal of stain is a part of the process but, complete removal of stains cannot be guaranteed and will be processed at customer's risk.
• Company is not responsible for loss of or damage to any personal or non-cleanable items left in the article such as money, jewellery, or anything else.
• Customers are requested to count the articles at the time of delivery and inform the delivery man in case of missing articles. Company will not be responsible for any such claims after the articles delivery has been accepted by the customer.
• Customer might get regular updates (Calls / SMS / RCS / Email / App Notification / WhatsApp) from Company of transactional and marketing in nature, if customer wants to stop it then Customer has to register a request.
• Company shall not be held responsible for any ornaments/ jewellery fittings on the garment.
• Any loss/damage/delay due to FORCE MAJEURE conditions, Company is not liable for any compensation or reduction in charges.
• We will do everything that we can to return your garments to you in perfect shape. In the rare occasion that a thing disappears or is harmed during the cleaning procedure, we will provide reimbursement up to the maximum of 3-5 times of the service value, as per our terms and conditions.